Terms of Service:
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Real Drum Samples, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.
Money Back Guarantee:
The creators behind the RealDrumSamples.com Premium Packages stand behind their products 100%, and offer a full money back guarantee on all their paid products within 7 days of purchase.
- 1. Money Back Guarantee only applies to full price product purchases and expires when a promo code has been used or a promotional offer, such as bundled packages (Package Y + Package X for free).
- 2. In the case of a refund request RealDrumSampes.com is allowed to inquire about the reason(s) behind this refund request. Should a customer refuse to state a reason the Money Back Guarantee expires.
- 3. Should the reasoning behind a refund request be that the customer already has too many similar sounds in their personal collection, RealDrumSamples.com reserves the right to refuse a money back request. Motivation behind this being that the customer already had these sounds in their collection before purchasing and it is impossible for RealDrumSamples.com to change this fact, no matter what the quality of the sounds might be. It is up to the customer to decide what is and isn’t in their collection before purchasing new sounds. However, other solutions will be presented by RealDrumSamples.com as a courtesy to their customers..
- 4. When the reasoning behind a refund request is technical in nature (anything besides personal preference on the sound of the Premium Packages) RealDrumSamples.com reserves the right to be allowed an opportunity to provide a solution to possible technical issues first. Should a customer refuse to cooperate in accepting valid solutions the Money Back Guarantee expires.
- 5. The money back guarantee is only intended for users that expected something from the packages and after reasonable usage, found that it did not meet their specific needs (exception being point 3). If suspected that the product has not been given a proper chance to be appreciated and as such the money back garantuee being taken advantage of (such as asking for a refund within an unrealistic time frame for this to take place. Example: within an hour of purchase) RealDrumSamples.com allows the right to refuse money back. Instead another solution will be offered though, to leave everyone happy.