Frequently asked questions:
Q: I’ve signed up for your free drum samples package but have never received anything?
A: You should have received an email with your download link within 15 minutes after you’ve confirmed your email address. It might have gotten stuck in your spam / junk / promotional folder. Please check there and if not please contact us.
Q: I cannot open your free drum samples package after I’ve downloaded it?
A: You will need to extract the file first before you can access the individual .Wav files. Any of these free extraction programs will work perfectly: WinRar (for Windows users) or UnRarX (for Mac users)
Q: I have bought your product but did not get my download link email?
A: If you paid with PayPal your download link email has been sent to the associated PayPal email address. Please check there, apart from your spam / junk / promotional folder. If you do not have access to your PayPal email address send me a message!
“Your customer support is legendary!” – Jonah Hill
“Great support! I appreciate it a lot as a customer in an age where customer support is easily ignored.” – Mike Damazo
“Man that was fast, your customer service is impeccable.” – Dale Blevens